Below, you can find all officially approved cameras compatible with the Sphere XG/HoloBuilder JobWalk app. Please take a look at our recommended cameras here.
Make sure to download the JobWalk App to your mobile Android or iOS device to get the full Sphere XG/HoloBuilder experience. You can learn more about working with the JobWalk App in general in our Getting Started guide.
NOTE: If you are using the Sphere XG/HoloBuilder EU server solution, you will need to download the JobWalk app for EU for Android or iOS.
Compatible mobile devices
Review the linked article for all specs and recommended devices for the JobWalk app.
iOS: All newer devices are compatible - Ideally not older than 4 years for the best experience.
Overview of compatible cameras
In general, all 360° cameras using the OpenSphericalCamera (OSC) API are (most likely) compatible with the JobWalk App, as well as a list of other approved cameras.
A list of all currently supported 360° cameras, along with links to connect each camera with the JobWalk App, can be found below, sorted by manufacturer.
Please also check the camera guide that we put together for you to get a comparative view of the different options.
For VideoMode-supported devices, please see the linked article
Use our camera guide to compare the 360°-compatible camera models with the JobWalk App to find the best option for you.
Officially approved cameras
Ricoh
Ricoh Theta V
NOTE: Ricoh discontinued the Theta V camera as of February 2021, and it is no longer available for purchase. However, the Sphere XG/HoloBuilder JobWalk app remains compatible with the existing devices.
Ricoh Theta S (get the camera)
NOTE: The Theta S camera is already outdated and no longer recommended for use with the JobWalk app due to its very low resolution compared to the newer camera options.
Insta360
IMPORTANT: The raw images from the Insta360 cameras are saved in a format that is not supported for direct upload in the HoloBuilder Web Editor/Sphere XG Viewer. You can learn about converting the image format in our Insta360 help article if you plan to manually upload the images from the camera to Sphere XG/HoloBuilder without using the JobWalk app (not recommended).
Note:
Before you can use any Insta360 camera with the JobWalk app, you need to register your 360° camera in the Insta360 app. Please check the setup guide for your camera.
Insta360 X5 - NEW (for Android & iOS)
Insta360 Pro (confirmed only for iOS**)
Insta360 Pro 2 (get the camera) (confirmed only for iOS**)
Samsung
Samsung Gear 360 (SM-C200)
Garmin
Others
Bublcam
* Some cameras are currently only compatible with the iOS JobWalk App. Support for Android devices might follow soon.
** Currently, only iOS compatibility is officially confirmed; the likelihood of Android compatibility, however, is very high and might even be possible or get approved in the future.
Set up and connect your 360° camera with the JobWalk app
To use any of the cameras listed above with the JobWalk app, establish a connection between your mobile device and the camera. You will find instructions on how to connect each camera linked accordingly.
Please note: If you do not have any of these cameras available, you can still use HoloBuilder. Our Web Solutions supports all 360° photographs in both equirectangular and cube map formats. This allows you to use photos from almost all cameras. Learn more about how to create a virtual tour in the HoloBuilder Web Editor.
Note: It is currently not possible to directly upload 360° images to the Sphere XG Viewer. Any manual uploads will need to be done by opening the project on HoloBuilder.