Troubleshooting
Experiencing problems? Our troubleshooting guides can help!
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4 articles in this collection
Written by Harry, Kristina Tenhaft, Anna-Azize Marktscheffel and 1 other
Written by Harry, Kristina Tenhaft, Anna-Azize Marktscheffel and 1 other
How to enable hardware acceleration to use HoloBuilder with WebGL 3D rendering
Enable hardware acceleration to experience the full power of HoloBuilder with WebGL-based 3D rendering.
Written by Kristina Tenhaft
Updated over a week ago
Updated over a week ago
How to work with the version history in the Web Editor to recover a previously saved project version
Learn how to retrieve older versions of your project in the Web Editor using the version history.
Written by Julia Hintzen
Updated this week
Updated this week
Error code 8: How to upload your images after encountering the error code 8 in the HoloBuilder Web Editor
Learn how to add missing 360 images after encountering the error code 8 in the Web Editor
Written by Anna-Azize Marktscheffel
Updated over a week ago
Updated over a week ago
How to troubleshoot “Your browser does not support WebGL” messages
WebGL is the technology behind HoloBuilder, thus it is essential it work properly on your system.
Written by Harry
Updated over a week ago
Updated over a week ago