Saving your project offline in the HoloViewer is only available for project managers, group managers & enterprise admins. Any other roles are not allowed to archive and download projects. This article gives you a broader overview all HoloBuilder roles & permissions.

In order to be able to save your project offline in the HoloViewer, you must...

  • download and install the HoloViewer to your computer.
  • archive the project.
  • download the project to the HoloViewer. 

Downloading the HoloViewer

Before downloading any projects, you should make sure to download the HoloViewer to your computer:

  1. Go to the HoloBuilder website.
  2. Under Downloads, you will find the download options for the HoloViewer. You can choose the appropriate download option for your computer. Currently, the HoloViewer app is available for Windows as well as Mac users. Click the correct download option and the HoloViewer will be downloaded to your computer.
  3. Save the download file and follow the installation instructions.
  4. Once the HoloViewer is installed and ready to use, make sure to log into your account within the app by clicking on the profile icon and then clicking the login button. 

 Archiving your project

Before you can download a project, you must first move it to your Archive folder. You can find a detailed tutorial about archiving projects here:

Please note: Archived projects cannot be viewed anymore in the web player with a shared link by your collaborators or any external viewers. Also, viewers, as well as editors, will not be able to access the project anymore. Only you as the creator can access and view any archived project in your Archive project list or with a link when logged in.

Downloading your project 

Once you have downloaded & installed the HoloViewer and archived your project, you are ready to download the project. You can download it from the dashboard as well as from the web editor.

Please note: once a project was downloaded, it cannot be unarchived anymore.

Project download in the dashboard

  1. In theHoloBuilder dashboard, open the Archive folder.
  2. Select the project that you would like to download in order to open its project details.
  3. In the upper right corner of your screen, click the white Download button.
  4. To confirm your download action, click Download again in the newly opened popup. If you are using Safari or Firefox as a browser, the system cannotdetect whether the app is already installed due to browser restrictions. When asked whether you have already installed the app, please select YES. Should you in fact NOT have downloaded the app yet, click NO and the app will be automatically downloaded & installed before the project download. 
  5. After the HoloViewer offline app is successfully installed, you can start the download for your project in the popup by clicking the button. The HoloViewer app on your computer will now open and download the project.
  6. Once the download is finished, the project is available for offline use within the app. 

 Project download in the web editor 

  1. In the web editor, start by opening the list of archived projects. To do so, click File in the upper panel next to the dashboard button. 
  2. In the dropdown, select Open and then select the Archive tab in the popup window.
  3. Find the correct project in the list and select the downward arrow next to the project name in order to start the download.
  4. A popupwill ask you to confirm the download by clicking OK.
  5. If you are using Safari or Firefox as a browser, the system cannot detect whether the app is already installed due to browser restrictions. When asked whether you have already installed the app, please select YES. Should you in fact NOT have downloaded the app yet, click NO and the app will be automatically downloaded & installed before the project download. After the HoloViewer offline app is successfully installed, you can start the download for your project in the popup by clicking the button.
  6. The HoloViewer app on your computer will now open and download the project. Once the download is finished, the project is available for offline use within the app.
    Already downloaded projects are marked with the greyed out Unarchive and Download symbol.

If you accidentally downloaded a project, please write us at support@holobuilder.com for gaining online access again.

Updating the Offline HoloViewer

New versions of the Offline HoloViewer app with general improvements and possible new features will be released on a regular basis. You can decide when to upgrade your offline app and manually download the upgrade, there will be no automatic upgrade at this point.

Please note that, in order to keep your downloaded projects save and viewable, we recommend making a backup of the complete app folder including the currently used Offline HoloViewer app .exe as well as all projects. Simply locate the Offline HoloViewer app folder (on the desktop) and copy the complete folder. Paste the folder anywhere on your hard drive to keep as a backup.

After making the backup of your Offline HoloViewer app folder, go to the Offline HoloViewer download page and select the correct app version for your system. Click to download and follow the instructions for installation as the first time.

Recovering a previous app version

You can easily recover an old version of the Offline HoloViewer app if a backup was made. Always make sure to keep a copy of the complete HoloViewer app folder for backup before updating or uninstalling the app.

Alternatively, you can find the previous Offline HoloViewer versions on the download page. In the download section select Previous version for your operating system and start the download.

On Windows

Copy the complete HoloViewer folder with the app version you want to use to your desktop. When downloading new projects, the app will be recognized by the system and the newly downloaded projects will be added to the contained project list.

Double click the HoloViewer.exe to start the Offline HoloViewer app and view your projects.

On macOS

Copy the HoloViewer.app version you want to use to your Applications folder and double click it there to start it. When downloading new projects, the app will be recognized by the system and the newly downloaded projects will be added to the contained project list.

Downloaded projects

Downloaded projects are saved in the HoloViewer folder. The HoloViewer folder can be stored anywhere on your computer during the installation process. Each downloaded project is stored as folder in […]>HoloViewer>Holobuilder>Projects (Windows) or ~/Library/Application Support/com.holobuilder.holoviewer/Holobuilder (macOS) with the corresponding ID.

Project handover

You can hand over your downloaded project with or without the HoloViewer. Copy the project folder or the complete HoloViewer folder to a thumb drive, e.g. on a USB flash drive, for others to get access. If you only transfer the project, please note that the recipient has to install the Holoviewer (either for  Windows –  32-Bit or  64-Bit – or  macOS) to be able to view the project.

On Windows

  1. Go to […]>HoloViewer>Holobuilder>Projects or click on the question mark  in the menu bar when looking at a project in the HoloViewer to open the Projects folder.
  2. All your projects are located in the Projects sub-folder. Each of your projects is labeled with its specific project ID.

       To hand over both:

  1. The project and the HoloViewer software, transfer the entire folder named HoloViewer to the thumb drive and make sure that your project(s) is in the HoloViewer sub-folder Projects. The recipient will be able to view all projects that are contained in this folder.
  2. To only give the recipient access to a single project or only selected projects, copy the entire HoloViewer folder and remove all project folders in the Projects sub-folder that the recipient is not supposed to get access to.
  3. If the recipient already has the HoloViewer installed, you can also simply share the required project folder. Locate the correct project folder in the Projects sub-folder and copy a single or multiple project folders to a thumb drive or zip it and share it through, e.g., a cloud service of your choice as well as email.

On macOS

To hand over both:

  1. First transfer the HoloViewer.app from your Applications folder to the thumb drive. 
  2. Next, open the HoloViewer.app and click on the question mark  in the menu bar when looking at a project in the HoloViewer.app. A Finder window opens up and shows you the content of ~/Library/Application Support/com.holobuilder.holoviewer/Holobuilder.
  3. All your projects are located in the Projects sub-folder. Please copy this Projects folder to your thumb drive as well.
  4. The recipient will be able to view all projects that are contained in this folder when he opens the HoloViewer.app on his Mac, selects File -> Open Project and selects the according .holo-File in the Project folder with the ID of the corresponding HoloBuilder project. 
  5. To only give the recipient access to a single project or only selected projects, remove all project folders in the Projects folder on your thumb drive that the recipient is not supposed to get access to.
  6. If the recipient already has the HoloViewer installed, you can also simply share the required project folder. Open the HoloViewer.app and click on the question mark  in the menu bar when looking at a project in the HoloViewer.app. 
  7. A Finder window opens up and shows you the content of ~/Library/Application Support/com.holobuilder.holoviewer/Holobuilder. Locate the correct project folder in the Projects sub-folder.
  8. Copy a single or multiple project folders to a thumb drive or zip it and share it through, e.g.,  a cloud service of your choice.

Longterm storing of projects

All downloaded projects can be stored digitally indefinitely on your local drive or any other hard drive. To keep access to your projects, you simply need a version of the HoloViewer installed or the installation file at hand.


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