NOTE: You can not change your e-mail address in your account if you signed up on HoloBuilder via SSO Login (Autodesk, Google, etc).  In that case, your account is directly linked to your email, please refer to the corresponding service provider to make any changes.

If you did not sign up via an SSO service, you can change your email address in the Enterprise Dashboard.

If you do not have a HoloBuilder dashboard yet, talk to our team at sales@holobuilder.com or check with support@holobuilder to assist you to change your account's email address.

In the HoloBuilder Enterprise Dashboard 

Note: Make sure you signed up using an email and password!

  1. Access your Enterprise Dashboard on the US or EU server and log in.

  2. In the lower-left corner of the dashboard overview, find the profile name that you are logged in with and click on it to access your profile. You should be able to see all the personal information in your profile as well as a list of your related groups and projects. 

  3. Under your name and picture, you can see the email address that you are currently using for your HoloBuilder account. Click on the address.

  4. Enter a new email address of your choice.

   3. Validate your email address change by entering your password. 

   

   - Done! Access your dashboard and HoloBuilder account now with the new email address and your password. Make sure to use this new email address also when logging in on the JobWalk app or any other HoloBuilder product.

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