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HoloBuilder VideoMode: Best Practices for capturing using the JobWalk App
HoloBuilder VideoMode: Best Practices for capturing using the JobWalk App

Learn how to get most from your 360° video captures by using best practices. Capture faster and with more confidence.

Sepehr Rezai avatar
Written by Sepehr Rezai
Updated over a week ago

VideoMode Best Practices

HoloBuilder VideoMode

To get the most out of your VideoMode experience, read and understand the following tips before you start the VideoMode experience with your first capture.

As VideoMode is a HoloBuilder add-on that might not be included in your current subscription, you might not have access to this feature.

Please contact your trusted HoloBuilder contact or reach out to our support team at if you are interested in learning more about getting access to this feature.

All VideoMode related articles:

VideoMode best practices

Only capture one floor at a time

Don't move between floors in the same video capture.

Instead, stop the recording and transfer the video before you move to the next sheet.

Do not end your video where you started

The video endpoint should not be close to the same spot where you started.

Make sure the start and end-points are at least 5 m (15 ft) apart.

Camera lenses should face sideways

The camera lens of your device should be roughly perpendicular to your direction of travel. Avoid having the camera lenses pointed forward or backward to make sure you capture the site correctly.

Direction of travel guide

Keep the camera steady and upright

Avoid spinning or twisting the camera.

Keep your motions smooth.

Don't make abrupt motions.

Avoid very dark areas

If possible, provide extra light sources for dark environments.

Avoid constant changes between dark and light areas. This will cause some frames to be very bright or very dark, making it hard for our photogrammetry engine to keep track of the current location.

Avoid large open areas

In large open areas, our photogrammetry engine can have problems locating the users if the area is sparse in features. Since it requires capturing and comparing features across individual frames, the fewer features are detectable, the more likely it is to lose capture data.


Examples of large open areas include anything that shows the horizon, e.g., roads in deserts, the tops of buildings, bridges, etc.

Walk slowly in areas that have few features

Walk slowly in an environment with few features, such as smooth painted or glass walls.

Stand still in small rooms to make sure a photo is taken

VideoMode captures data at a fixed rate so that you can review and share the 360 photos without effort.

To make sure a photo is captured inside small rooms (e.g. a closet or storage room), stand still for about 3 seconds so that you can be sure a photo of the room is captured.

Do not turn off the phone’s screen

VideoMode will not work if the screen is turned off or minimized (a general limitation of Apple devices.)

The JobWalk app forces the screen to stay “awake”, but manually turning it off will circumvent this measure.

Consider video length before starting the upload

Videos that are too short, e.g. just a couple of seconds, or videos that do not have sufficient “movement” (different frames) cannot be processed in the backend.

Upload times can be lengthy due to different variables (file size, device's processing speed, Wi-Fi, etc.), please keep that in mind before beginning the upload.

Once the upload has started:

  • do not disconnect from the internet

  • do not minimize the app

  • do not turn off the device’s screen


You can always reach us via email at, use the live chat feature in the bottom right corner, or contact your go-to HoloBuilder representative.

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