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Supported Android Devices & Requirements for the JobWalk App

Find out if the Sphere XG/HoloBuilder JobWalk App is supported on your Android mobile device.

Anna-Azize Adami avatar
Written by Anna-Azize Adami
Updated over a week ago

Our mobile JobWalk App is an essential part of the documentation process on any site. Therefore, it is important that it works seamlessly with any electronic device you might be using for the actual JobWalk (also on iOS).

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Note: If you are using the Sphere XG/HoloBuilder EU server solution you will need to download the JobWalk app for EU for Android or iOS.

Although we do already support most Android devices, you might still be confronted with compatibility issues if you are not using a device with certain chip manufacturers combined with some Android versions.

In these cases, when trying to download the app in the Play Store, you will get a notification that your device is not compatible and will not be able to download the app.

JobWalk device compatibility

Why am I not able to download the JobWalk App in the PlayStore?

As mentioned, there are some Android devices that are not supported by the Sphere XG/HoloBuilder JobWalk App. If this is the case for your device, here is why:

Different Android devices use different CPUs, which in turn support different instructions sets. Each combination of CPU and instruction set has its own Application Binary Interface (ABI).

The upload of an app to the PlayStore is limited at a given size. Since the size of our app file for certain configurations, we need to upload the different ABI versions individually (as split APKs) in order to comply with the upload limit.


There are 2 ABI Android combinations that we support via the PlayStore:

  1. armeabi-v7a with Android 8 or older

  2. armeabi-v8a with Android 7.1.1 or newer

All other ABI combinations would have to use a special version that is too big to be uploaded to the PlayStore. Please reach out to our support team at if you have any further questions.

Supported devices for the JobWalk App

Note: Please first check the chipset you have on your device and the installed Android version (see above). Devices might be supported but not with your currently installed Android version.

We created a regularly updated list of all supported Android devices. With this list, you can check for any of your devices, whether they are supported by the JobWalk App or not.

Just click the link below and an alphabetically sorted list of supported devices will open in a new tab. If you encounter any problems with the installation of the app, please check if your device is listed.

If the link above does not work properly, please use this link.
Note: Should your device not be found in the list above, this means that, unfortunately, the configuration of your device cannot support the JobWalk app at this moment.

NOTE: Please find a list of the recommended Android devices to provide the best user experience.

Other general hardware recommendations

  • The device should have a minimum of 3 GB RAM (memory)

  • The device should have a minimum of 15 GB of free storage available out of at least 64 GB in total.

  • The device should use the latest available OS version that could be installed

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