Our mobile JobWalk App is an essential part of the documentation process on any site. Therefore, it is important that it works seamlessly with any electronic device you might be using for the actual JobWalk (also on iOS).

Although we do already support most Android devices, you might still be confronted with compatibility issues if you are not using a device with certain chip manufacturers combined with some Android versions.

In these cases, when trying to download the app in the Play Store, you will get a notification that your device is not compatible and will not be able to download the app.

As mentioned, there are some Android devices that are not supported by the Sphere XG/HoloBuilder JobWalk App. If this is the case for your device, here is why:

Different Android devices use different CPUs, which in turn support different instructions sets. Each combination of CPU and instruction set has its own Application Binary Interface (ABI).

The upload of an app to the PlayStore is limited at a given size. Since the size of our app file for certain configurations, we need to upload the different ABI versions individually (as split APKs) in order to comply with the upload limit.

IMPORTANT!

There are 2 ABI Android combinations that we support via the PlayStore:

All other ABI combinations would have to use a special version that is too big to be uploaded to the PlayStore. Please reach out to our support team at support@holobuilder.com if you have any further questions.

We created a regularly updated list of all supported Android devices. With this list, you can check for any of your devices, whether they are supported by the JobWalk App or not.

Just click the link below and an alphabetically sorted list of supported devices will open in a new tab. If you encounter any problems with the installation of the app, please check if your device is listed.